Pragmatic Optimism: Real Talk From A Small Consultancy

In this special episode of Looking Forward, Alejandro and Jen take a step back from the usual business tech topics to have an honest conversation about the realities of running a small consultancy in today’s economy. As Ampersand Consulting continues to face challenges in a post-pandemic world, they share candid insights into the highs and lows of their journey, including dealing with inflation, rising interest rates, and navigating the professional services industry.

They also explore how new technologies like generative AI are leveling the playing field for smaller firms, offering hope and a roadmap to compete against much larger organizations. With humor and heart, Alejandro and Jen dive deep into what it really means to “win” in the consulting world—and the impact they strive to leave on their clients.

If you’re a business leader, consultant, or entrepreneur, this episode will resonate as they unpack the real talk behind the headlines. Tune in for a refreshingly open conversation on how to stay resilient, optimistic, and grounded while navigating uncertainty.

Key Takeaways:

• The effect of inflation on the professional services industry and Ampersand’s approach to navigating it.

• Real talk about the post-pandemic shift in client expectations and consulting realities.

• The potential of generative AI to help smaller consultancies compete with industry giants.

• Personal reflections on the meaning of success, both for Ampersand and its clients.

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