Looking Forward

AI Adoption: Consumers, Integrators & Creators | with Doug Smith

In this episode of Looking Forward, Doug, Principal D&A Consultant at Ampersand Consulting, breaks down the three types of AI adoption—Consumers, Integrators, and Creators—and shares how organizations can determine where they fit along the AI spectrum.

Alongside Jen and Alejandro, they explore real-world examples of AI integration, the evolution of generative AI, and the shifting landscape of tools like Salesforce.

Whether you're just starting to explore AI or are refining your existing st

Recent Episodes

Sept. 16, 2024

AI Adoption: Consumers, Integrators & Creators | with Doug Smith

In this episode of Looking Forward, Doug, Principal D&A Consultant at Ampersand Consulting, breaks down the three types of AI adoption—Consumers, Integrators, and Creators—and shares how organizations can determine where the…
Aug. 30, 2024

Return On AI: Operational Efficiency, Revenue Growth, and Cost Savings

Join Jen, Director of Operations at Ampersand Consulting, and Alejandro, CEO, as they dive into the critical question facing today’s leaders: How can you truly measure the ROI of your AI investments? This episode of Looki…
Aug. 21, 2024

From Surviving to Thriving: Essential Strategies for Economic Resilience

Can your business thrive during an economic downturn? Learn the secrets of success from industry giants as we uncover the strategies that helped Apple and Amazon not only survive but flourish through past crises. Join us on …
Aug. 13, 2024

Unlocking the Hybrid Work Puzzle: Strategies for Efficiency and Team Cohesion

Unlock the secrets to a more productive and satisfying work environment as Jen and Alejandro from Ampersand Consulting dissect the ins and outs of hybrid work frameworks on this episode of "Looking Forward." Get ready to exp…
Aug. 13, 2024

Revolutionizing Customer Satisfaction with AI: The Future of Business Engagement

What if the key to skyrocketing your business's customer satisfaction lies in cutting-edge technology? Join us as we unpack transformative solutions to the pressing issue of declining customer satisfaction in today's digital…