Revolutionizing Customer Satisfaction with AI: The Future of Business Engagement
What if the key to skyrocketing your business's customer satisfaction lies in cutting-edge technology? Join us as we unpack transformative solutions to the pressing issue of declining customer satisfaction in today's digital era. I'm Jen, Director of Operations at Ampersand Consulting, alongside Alejandro, our CEO. Together, we'll reveal how AI chatbots, personalized recommendation engines, and sentiment analysis tools are reshaping customer engagement. Hear firsthand experiences, real-world ...
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Pragmatic Optimism: Real Talk From A Small Consultancy
In this special episode of Looking Forward , Alejandro and Jen take a step back from the usual business tech topics to have an honest conversation about the realities of running a small consultancy in today’s economy. As Ampe...
Return On AI: Operational Efficiency, Revenue Growth, and Cost Savings
Join Jen, Director of Operations at Ampersand Consulting, and Alejandro, CEO, as they dive into the critical question facing today’s leaders: How can you truly measure the ROI of your AI investments? This episode of Looking Forward unpacks the tangible …
From Surviving to Thriving: Essential Strategies for Economic Resilie…
Can your business thrive during an economic downturn? Learn the secrets of success from industry giants as we uncover the strategies that helped Apple and Amazon not only survive but flourish through past crises. Join us on "...