Episodes
LF202 Smarter AI, Smarter Workflows: The Shift to Agentic AI with Oma…
Season 2 continues! In this episode, Jen sits down with digital strategist Omar Butt to explore the rise of agentic AI and how it's transforming traditional process optimization into an intelligent, adaptive workforce. We div...
LF201 What We've Been Up To: AI Agents, Industry Shifts, and Our Visi…
Season 2 is here! In this kickoff episode, Jen and Alejandro catch up on everything Ampersand has been working on and dive into the exciting world of agentic AI. From discussing our latest project, SunnySide.bot, to sharing t...
LF12 Countdown to 2025: Resolutions & Predictions
As we wrap up Season 1 of Looking Forward , we’re reflecting on the most exciting moments in AI and tech from 2024 and looking ahead to what’s on the horizon in 2025. From groundbreaking advancements by Google DeepMind and Te...
LF11 From Insight to Action: The Rise of Agentic AI
In this episode of Looking Forward , we discuss the transformative world of agentic AI—where AI doesn’t just analyze or create but takes actionable steps to solve real business challenges. Join hosts AJ and Jen as they explor...
LF10 AI Made This Pod: Sort Of
In this unique episode of Looking Forward , Alejandro and Jennifer dive into the role of agentic AI in content creation and beyond. From discussing the tools they use, like Descript, to exploring how AI-driven assistants supp...
LF09 Cracks in the Foundation: The Rise & Fall of Middle Management
In this episode, Alejandro and Jen examine the transformation of middle management in today’s tech-driven world. They discuss its origins, the impact of automation and flatter hierarchies on traditional roles, and what these shifts mean for the future of work. From major players like Amazon and Goo…
LF08 Looking Forward to 2025: The Signals Amidst the Noise
In this episode of Looking Forward, Alejandro Jagerman, CEO of Ampersand Consulting, and Jen, Director of Operations, tackle planning for 2025 by helping businesses cut through the noise and focus on key signals for success. They explore three vital questions: how to equip teams with the necessary …
LF07 Unlocking Product Maturity: A Conversation with Beth Hedger
In this episode of Looking Forward, Beth Hedger, Principal of Digital Innovation at Ampersand Consulting, dives into the concept of product maturity and why it’s essential for organizations navigating today’s fast-paced tech landscape. Together with Jen and Alejandro, Beth discusses how product …
LF06 Pragmatic Optimism: Real Talk From A Small Consultancy
In this special episode of Looking Forward , Alejandro and Jen take a step back from the usual business tech topics to have an honest conversation about the realities of running a small consultancy in today’s economy. As Ampe...
LF05 AI Adoption: Consumers, Integrators & Creators | with Doug Smith
In this episode of Looking Forward, Doug, Principal D&A Consultant at Ampersand Consulting, breaks down the three types of AI adoption—Consumers, Integrators, and Creators—and shares how organizations can determine where they fit along the AI spectrum. Alongside Jen and Alejandro, they explore r…
LF04 Return On AI: Operational Efficiency, Revenue Growth, and Cost S…
Join Jen, Director of Operations at Ampersand Consulting, and Alejandro, CEO, as they dive into the critical question facing today’s leaders: How can you truly measure the ROI of your AI investments? This episode of Looking Forward unpacks the tangible and strategic returns of AI across three fo…
LF03 From Surviving to Thriving: Essential Strategies for Economic Re…
Can your business thrive during an economic downturn? Learn the secrets of success from industry giants as we uncover the strategies that helped Apple and Amazon not only survive but flourish through past crises. Join us on "...
LF02 Unlocking the Hybrid Work Puzzle: Strategies for Efficiency and …
Unlock the secrets to a more productive and satisfying work environment as Jen and Alejandro from Ampersand Consulting dissect the ins and outs of hybrid work frameworks on this episode of "Looking Forward." Get ready to expl...
LF01 Revolutionizing Customer Satisfaction with AI: The Future of Bus…
What if the key to skyrocketing your business's customer satisfaction lies in cutting-edge technology? Join us as we unpack transformative solutions to the pressing issue of declining customer satisfaction in today's digital ...